“As an experienced coach in a number of settings, more formally as a business advisor/mentor and over 20+ years in leadership roles, I have been able to effectively support people, at times, through behaviour change. However, what was often frustrating is that I was so aware that sometimes my approach worked, but on other occasions I was left scratching my head with what I could have done differently. This was my starting point.
What the foundation course did was to:
(1) help me understand why things have and haven’t worked in the past and
(2) provide the practical tools to approach how I look at and support people through behaviour change consistently and confidently moving forward.
I know that at times it will not always be possible to help people as much I would like, recognising boundaries, but I love now having new knowledge and a bank of resources to use and refer back to. The blend of live and stored online content, with the ability to watch back the presentations anytime is excellent.
The course is definitely for anyone new or experienced in working with clients to create change in their life or business. I was astounded by the amount of knowledge expertly shared during the few weeks, which included extra content for reflection and learning between the sessions. Thanks to Serena for generously sharing her expertise and time to focus on such an important aspect of helping others to achieve their desired outcomes”